app review

App Review: Grocery shopping with Amazon Now

12:14 AM

Amazon is a major ecommerce player in India along with flipkart and snapdeal and I regularly use Amazon to shop for  apparel and daily essentials on their site on the 1st and 2nd of every month which is also titled as Super Value Day by Amazon where 25% cashback is given . This month Amazon changed things a bit and the cashback was reduced to 10%,  so i wanted to try out other grocery apps which have better discounts, a bigger variety of products and also deliver on the same day.


On twitter someone was talking about the all new grocery shopping app from Amazon called Amazon Now which delivers in under 2 hours and I decided to give it a try.

What is Amazon Now: It is an everyday essential shopping app which currently delivers only to 70 pincodes in Bangalore. Amazon India has partnered with offline retail stores like Big bazaar and reliance fresh to make the under 2 hour delivery a reality. This is Amazons answer to grocery service by flipkart called Flipkart Nearby.

Like most grocery shopping apps these days, you can order anytime between 10 AM to 10 PM and  get it delivered within 2 hours or schedule the delivery for a later time. This is an app only serve and is available only for android users at present

My experience with Amazon Now: 
I already shop from Amazon and have their app on my phone but i had to download the amazon now app separately from play store  which eats up 29 Mbs on my phone. The sign in was simple as i was allowed to use my amazon.in mail id and password and then I was asked for my pincode. Next I was shown 2 stores namely Kirana now and Big Bazaar to shop from and i added items i wanted and headed to check out and I paid using my Amazon.in gift card balance and my order was placed. After around 45 minutes I received a call from delivery boy and I had my stuff delivered in  golden yellow bags in under 60 minutes.
The delivery boy asked to check items in his presence but i was busy and dismissed him saying everything was fine. Later i noticed i had ordered a Dove soap which was missing , the soap was missing even from the bill i had recived so i contacted amazon customer service using contact us tab on the app . I was given a refund for the soap in under 30 minutes.
The variety of products is pretty good as i spotted everything from wheel detergent powder to surf excel on the app and you can shop beauty, snacks, drinks, gourmet and cooking essentials.  The speed of delivery has impressed me and if you are lazy and want to skip a trip to your neighborhood supermarket try this for sure.

What i shopped from Amazon Now


What I love about AmazonNow:
- App has simple and user friendly interface
-  Pay with gift card, debit card, credit card, net banking or CoD
- Express delivery in under 2 hours
- Brings retail food chains to your finger tips
- Order delivered in cute yellow bags
- Order is delivered with a physical bill (from big bazaar in my case having free T24 talktime)

What needs to be improved:
- More cities and pincodes need to be added
- Integrating amazon now in the amazon india app would save my phone space
-  An app for windows and iphone users please
- Item can be missing from an order and checking is required

Rating : ****/5

Overall Amazon now is a good option to get everyday essentials delivered to your door step provided they deliver to your pincode. This app is similar to grocery service apps like peppertap and grofers and is backed by amazon so the customer service will be very good. I will definitely be shopping more from this app.

Amazon is offering good discounts for first time users , so bangaloreans give this a shot, Download app from play store here

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